As a policy, other than exceptions mentioned below Dr.Nithya's Maternity & Homoeo Clinic Pregnancy Care Education does not issue a refund, once a payment for any of its services has been made. In case you are unable to attend an registered Online Webinar that you have paid for, you can cover up by attending the same class when its scheduled at a later date. If you need to make any change in your attendance of any one of our classes, we request you to call 9342407375 or drop us a mail at niralipregnancy@gmail.com in advance. As exceptions refunds are offered only for any duplicate payments and when slots are overbooked beyond the max unit limit, set on the payment gateway event link due to last minute parallel registrations . For overbooked refunds, we will initiate the refunds within 1 hour of the payment. For a duplicate payment, we will initiate the refund within 24 hours and provide you the refund case id. Your refund amount will be credited within 12 working days. In case you do not receive funds, you can send us an email on niralipregnancy@gmail.com and we will share a reference number which can be used to trace the refund.